Welcome to NaraBox TV Help

Quick answers for common questions. For account-specific issues, use Contact us in the app.

What is a VJ?

A VJ (video jockey) narrates and contextualises films and shows—often in local languages—so audiences can enjoy stories in a familiar voice. NaraBox highlights verified VJs and curated channels.

Signing in

You can register with email or use supported social sign-in (e.g. Google). If you forget your password, use Forgot password on the login screen.

Subscriptions & payments

Choose a plan from the app or website. Payment methods depend on your region and active gateways. Keep proof of payment when using manual methods; you may be asked to upload a screenshot for verification.

Playback issues

• Check your internet connection and try lowering quality if buffering persists.
• Update the app to the latest version.
• Restart the app or device.

Privacy & data

Read our Privacy Policy for details on data we collect. To delete your account and associated personal data, see Data deletion & account closure.

Content concerns

For copyright or serious content issues, see our DMCA page and follow the notice instructions.